After our air conditioner broke down, we called for a serviceman to come and take a look at it. It turned out he was a high school classmate of my husband's, a man named Love. He said to ask for him the next time we had any problems.

The following year, when we needed service again, we requested Mr. Love. I took the day off from my job to be there.

After he finished repairing our air conditioner, he left his work order behind. On it was written my name and the scheduling instructions: "Wants Love in afternoon."